Webinar Replay: The Best Metrics for Self Service and AI Business Cases
Add bookmarkMetrics are the backbone of any strong business case for new technologies that improve efficiency and quality of self-service experiences.
Check out CMP Research's webinar replay to explore what metrics to examine, how performance will change, how your peers are deploying AI and more.
CMP Research is the research and advisory arm of Customer Management Practice, which brings you Customer Contact Week. We deliver independent, provider-agnostic insight and tools to help customer contact leaders make better decisions faster amid transformation.
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