Purchase CMP Certification

Agents
  • Ask About Team Discounts
  • $1,299
    ($1,149 CMP Research Clients*)
  • CMPC-A Badge
  • CMPC-A Certification
  • 2 Coaching Calls
  • Promotional Toolkit
Leaders
  • Ask About Team Discounts
  • $1,499
    ($1,349 CMP Research Clients*)
  • CMPC-L Badge
  • CMPC-L Certification
  • 2 Coaching Calls
  • Promotional Toolkit
Organizations
  • Best Value
  • CMPC-A/CMPC-L Badges
  • CMPC-A/CMPC-L Certifications
  • 2 Coaching Calls per Candidate
  • Promotional Toolkit
  • Tailored Press Release
  • Pack of 11+ Certifications

Renew Certification

In order to chose this package, you must already be CMP Certified for 2 years and completed 25 PDUs.

Agents
  • Ask About Team Discounts
  • $99
  • Extended Certification Validity (2 Years)
  • 1 Coaching Call for Continued Support
  • Continued Access to the CMPC Community
  • Access to Latest Industry Insights
Leaders
  • Ask About Team Discounts
  • $199
  • Extended Certification Validity (2 Years)
  • 1 Coaching Call for Continued Support
  • Continued Access to the CMPC Community
  • Access to Latest Industry Insights

3 Ways to Take Exam

  1. Online with remote proctor
  2. In-person at prometric testing center
  3. Onsite Customer Contact Week event

*CMP Research clients can email info@cmpresearch.com to get their CMP Certified discount code.

Terms & Conditions

  • Individuals must meet all eligibility requirements to become certified. See if you qualify.
  • The certification is achieved by passing a multiple-choice proctored exam. Learn more about the exam and how to prep.
  • The exam will test knowledge, skills and behaviors required for today’s flexible customer contact work environment by examining core competencies. View all competencies.
  • Certification requires a renewal fee every 2 years. The renewal fee is $99 for agents and $199 for leaders.
  • Up to two free coaching calls are included.
  • CMP Certified exam must be taken within 3 months of purchase.