Webinar Replay: Generative AI in Customer Contact
Add bookmarkGenerative AI holds promise for transforming both customer and agent experiences. But how are you peers evaluating these technologies and where are they investing first? Check out this webinar replay to review data in future investment decisions, select investment criteria that can ease your resourcing decisions and more.
CMP Research is the research and advisory arm of Customer Management Practice, which brings you Customer Contact Week. We deliver independent, provider-agnostic insight and tools to help customer contact leaders make better decisions faster amid transformation.
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