CMP Research Prism for Real-Time Agent Assist and Copilot
Add bookmarkCMP Research evaluated ten solution providers who offer real-time agent assist and copilot for customer contact, CX and sales functions. The ten providers are segmented into five categories: pioneering, leading, core performing, up & coming and emerging using analyst analysis, user feedback and marketplace data across ten investment criteria. This report shows how each provider compares and informs investment decisions.
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CMP Research is the research and advisory arm of Customer Management Practice, which brings you Customer Contact Week. We deliver independent, provider-agnostic insight and tools to help customer contact leaders make better decisions faster amid transformation.
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