CMP Research Prism for Real-Time Agent Assist and Copilot
Add bookmarkCMP Research evaluated ten solution providers who offer real-time agent assist and copilot for customer contact, CX and sales functions. The ten providers are segmented into five categories: pioneering, leading, core performing, up & coming and emerging using analyst analysis, user feedback and marketplace data across ten investment criteria. This report shows how each provider compares and informs investment decisions.
CMP Research is the research and advisory arm of Customer Management Practice, which brings you Customer Contact Week. We deliver independent, provider-agnostic insight and tools to help customer contact leaders make better decisions faster amid transformation.
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