Webinar Replay: Executive Debrief - CMP Research at CCW Las Vegas


Chapters:
To learn more about CMP Research and our key focus areas, schedule a 1-1 call with our team.

SCHEDULE CALL

05:41 - Executive Priorities 2024 - 2025
07:38 - CX, Self-Service
10:33 - Future State of Self-Service Tech
16:08 - Leadership Development
20:46 - Deep Dive into Self-Service
22:27 - Proactive Customer Service Channels
28:02 - Customer Personalization
29:28 - Wrapping up with Employee Experience